Leading a virtual team can be challenging, no matter the circumstances. But the global pandemic makes it even more so and is forcing advisors to take a new look at how they lead and engage their teams in a virtual setting. The temptation is to conduct business as usual and simply incorporate technology to help close the social gaps and maintain team performance. But we believe leaders should be diligent and embrace a more detailed approach to leading their team. It’s important that they isolate and expose the most critical factors that drive the team’s performance and culture. In our view, there should be a clear intention behind all the actions they take and the things they say.